How Lumagood handles order, support, and website information.
We collect and use personal information to operate the store, process orders, arrange delivery, provide support, prevent fraud, and improve the shopping experience.
Information we may collect
Name, email, shipping address, billing details, order contents, delivery status, and support messages.
Device, browser, analytics, cookies, and similar information used to operate and improve the website.
Payment authorization and status information from payment providers. Lumagood does not store full card numbers.
How we use information
We use personal information to process orders, arrange shipping, provide customer support, prevent fraud, comply with legal obligations, improve our website, and communicate about orders or support requests.
Service providers
We may share necessary information with service providers that help us operate the store, including Shopify, payment processors, logistics providers, fraud prevention services, analytics providers, and customer support tools.
Business details
Lumagood is operated by Zhuojing Technology Limited, a Hong Kong private company limited by shares. These details are provided so customers, payment partners, and service providers can clearly identify the merchant of record.
| Trading name | Lumagood |
|---|---|
| Legal company name | Zhuojing Technology Limited |
| Company registration number | 80578176 |
| Business registration certificate number | 80578176-000-06-26-5 |
| Incorporation date | 8 June 2026 |
| Registered business address | Room A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui, Hong Kong |
| Customer support email | services@lumagood.com |
| Customer support phone | +852 2134 9732 |
| Support hours | Monday to Friday, 9:00 AM - 6:00 PM Hong Kong time |