The basic terms for using Lumagood.com and placing orders.
These terms explain the merchant, order acceptance, customer responsibilities, payment processing, shipping and returns, and the law that governs the website.
Key terms
This website is operated by Zhuojing Technology Limited, trading as Lumagood.
An order is accepted only after payment is authorized and the order is confirmed.
You are responsible for accurate contact, billing, and shipping information and for following product instructions.
Products, payment, shipping, and returns
Product descriptions, pricing, availability, shipping options, and promotions may change from time to time.
Payments are processed by secure third-party payment providers. Available payment methods are shown at checkout.
Delivery estimates, duties, taxes, and tracking details are governed by the shipping policy linked on our website.
Returns, refund review, and return shipping are governed by the refund and return policy linked on our website.
Governing law
These Terms are governed by the laws of Hong Kong. Any dispute relating to these Terms, the website, or an order will be handled under the applicable laws of Hong Kong.
Business details
Lumagood is operated by Zhuojing Technology Limited, a Hong Kong private company limited by shares. These details are provided so customers, payment partners, and service providers can clearly identify the merchant of record.
| Trading name | Lumagood |
|---|---|
| Legal company name | Zhuojing Technology Limited |
| Company registration number | 80578176 |
| Business registration certificate number | 80578176-000-06-26-5 |
| Incorporation date | 8 June 2026 |
| Registered business address | Room A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui, Hong Kong |
| Customer support email | services@lumagood.com |
| Customer support phone | +852 2134 9732 |
| Support hours | Monday to Friday, 9:00 AM - 6:00 PM Hong Kong time |