Terms of Service

Lumagood Terms of Service

These Terms of Service explain the conditions that apply when you browse, purchase from, or otherwise use Lumagood.com. By placing an order, you agree to these terms, our Shipping Policy, Privacy Policy, and Refund & Return Policy.

1. Store Information

Lumagood is operated by Guangzhou jingmou Trading Co.Ltd. Customer support is available at services@lumagood.com.

2. Products and Intended Use

Lumagood sells at-home LED skincare and red light wellness devices. Product information is provided for general shopping and routine-planning purposes. Lumagood products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always follow the product instructions and consult a qualified professional if you have a medical condition, use photosensitizing medication, or are unsure whether light-based devices are suitable for you.

3. Orders, Pricing, and Availability

Prices are shown at checkout before payment. Product availability, promotions, and shipping options may change without notice. If an item becomes unavailable after purchase, we will contact you with available options.

4. Shipping

Shipping timelines are estimates and may vary by destination, carrier handling, customs processing, and local conditions. Please review our Shipping Policy for current processing and delivery information.

5. Returns and Refunds

Return eligibility, timelines, and refund steps are described in our Refund & Return Policy. Please contact customer support before returning an item so we can provide the correct instructions.

6. Account and Contact Information

You agree to provide accurate order, shipping, and contact information. We may contact you if we need to confirm order details, shipping information, or support requests.

7. Limitation of Liability

To the fullest extent permitted by law, Lumagood is not responsible for indirect, incidental, or consequential damages arising from use of the website or products. Nothing in these terms limits any rights that cannot be excluded under applicable consumer protection laws.

8. Updates to These Terms

We may update these Terms of Service from time to time. The version posted on this page is the current version.

9. Contact

For questions about these terms, contact us at services@lumagood.com.